--- title: "Index of quality engineering articles" chunk: 1/1 source: "https://en.wikipedia.org/wiki/Index_of_quality_engineering_articles" category: "reference" tags: "science, encyclopedia" date_saved: "2026-05-05T03:29:54.808992+00:00" instance: "kb-cron" --- This is an alphabetical list of articles pertaining specifically to quality engineering. For a broad overview of engineering, please see List of engineering topics. For biographies please see List of engineers. == A == American Customer Satisfaction Index (ACSI) active listening affinity diagram Automotive Industry Action Group (AIAG) American Society for Quality (ASQ) Audit Appraisal == B == Bar chart Benchmarking == C == change management Code of Ethics Continuous quality improvement Cost of Poor Execution (COPE) Cost of quality (CoQ) Cost of poor quality (COPQ) Customer satisfaction research == D == Define, measure, analyze, improve and control (DMAIC) == E == European Foundation for Quality Management (EFQM) == F == Five whys == G == Groupthink Gantt chart == H == House of Quality Human reliability assessment (HRA) == I == Incrementalism == J == Joseph M. Juran == K == Kaizen == L == Lean manufacturing == M == Malcolm Baldrige National Quality Award Monitoring and evaluation Muda (Japanese term) == N == National Council on Physical Distribution Management (NCPDM) Next operation as customer(NOAC) Nine windows Nominal group technique == O == Organizational culture Overall equipment effectiveness (OEE) == P == Plan, Do, Check, Act (PDCA) Poka-yoke Process decision program chart (PDPC) Process improvement == Q == Quality assurance (QA) Quality by design (QbD) Quality function deployment (QFD) Quality improvement (QI) Quality management (QM) Quality storyboard == R == Risk management Root cause analysis == S == Suppliers, inputs, process, outputs and customers (SIPOC) Six Sigma Standardize-Do-Check-Act (SDCA) == T == Tactical planning Trade-off table == U == Union of Japanese Scientists and Engineers (JUSE) == V == Voice of the customer == W == Warranty Waste == X == == Y == == Z == Zero Defects == References ==